Working with Jessica was such a pleasant experience!

I knew from the start we were going to need someone to help us map out and plan our 3-week trip to Italy and Jessica did just that. She helped us narrow down where exactly we wanted to go; we gave her the things we were looking for, especially in a hotel, and she had plenty of options for us to choose from. She also gave us ideas on things to do in each city, which was very helpful since I’ve never been to Italy. 

She was always really quick to respond. Even when one of our day trips got canceled while we were in Italy, Jess was on it, and had alternative options ready to go, which gave our trip peace of mind. 

It was a bit of a learning curve for my mom to try to plan this all online through email. Jess was kind enough to jump on a call with us, which was really helpful and I appreciate her doing that. It really helped, especially in the early days of planning where to go. 

In the end, we had a fantastic trip. We enjoyed every city we went to, although, the area in Naples we stayed in was a bit rough. I don’t think we’ll be going back there, but I’m glad we went there once. We also wouldn’t recommend the Hop on/Hop off bus in Palermo. We paid for a 48h tour but only got a 24h voucher and in the end we barely even used it because it was stuck in traffic most of the time. They also dropped us off in the middle of nowhere and we didn’t see the bus again so we were forced to walk. Not a pleasant experience, but what’s a big trip without hiccups. Jess even tried to get us a refund, unfortunately the company wasn’t willing to budge, but I appreciate her persistence on trying to help with that, too. 

An overall very pleasant experience. :)

Meghan M.